This airport dog got the best retirement party

This airport dog got the best retirement partyThis airport dog got the best retirement partyWhatever retirement party youve attended, Gema the K-9 airport dog had a better one on Thursday.For her five years of loyal - even dogged - service sniffing travelers bags at the Orlando International Airport, Gema welches rewarded with the a partyof a lifetime, filled with treats, presents, and all of her friends, human and canine.Gema is going to spend her golden years of retirement from duty with her handler Eddie, according to the airports Twitter account, which documented the whole party for our delight.In darkness, she is my eyes. Shes my sister, my protection. When lonely, she lets me know Im not, Eddie said.She didnt only get compliments from her two-legged supervisors, she also got treatsIn her sendoff, she was treated like the queen she is.Help, I cant stop smiling Im getting emotional looking at a dog wearing a pink plastic papstkrone What a good doggo. Heres to you, Gema. May we a ll one day get the retirement party as lovely and as well-attended as yours.

Finding the Best Veterinary Scholarships

Finding the Best Veterinary ScholarshipsFinding the Best Veterinary ScholarshipsAttending veterinary school is an expensive proposition, but there are many scholarships available to help defray the cost.Here are some of the scholarships that may be of interest to veterinary students. Scholarships and Financial Aid for Veterinary Students Please note that while we have focused primarily on nationally available scholarship opportunities, there are many additional options focused on residents of specific states or attendees of specific colleges. American Association of Bovine PractitionersThe AABP offers 14 Bovine Veterinary Student Recognition Awards each year.Students may apply for the $1,500 awards during their second or third year of study.Award recipients are selected based on academic achievement, interest in bovine medicine, work experience, career goals, and recommendations.Applications are due March 15. American Association of Equine Practitioners Zoetis ScholarshipThe AAE P Zoetis offer $4,000 scholarships to veterinary students with an interest in pursuing a career in equine medicine.Students may apply in the spring semester of their fourth year of study. American Kennel ClubThe American Kennel Club has awarded scholarships to veterinary students for more than 20 years.Each AVMA-accredited vet school in the U.S. nominates four candidates for the awards.Candidates are selected based on academic achievement, interest in purebred dogs, and financial need.Awards generally range from $2,000 to $7,000. American Veterinary Medical Foundation ScholarshipsThe AVMF awards scholarships to veterinary students in their first three years of study (amounts may vary).Additional scholarships are available, including a womens scholarship ($500) and a feline scholarship ($2,500).Applications are due May 15.The AVMF also partners with Zoetis and Merck for scholarship programs that begin accepting applications in the fall. Markel AAEP Foundation ScholarshipsMarkel Insu rance Company and the American Association of Equine Practitioners have partnered to offer eight $2,500 scholarships to veterinary students planning to practice equine medicine.The winners also receive a $300 travel stipend to attend the AAEP Convention where they accept the award.Students must apply during the fall semester of their fourth year of study. Morris Animal Foundation ScholarshipsThe Morris Animal Foundations Veterinary Student Scholars program is designed for veterinary students with an interest in clinical research.Stipends of up to $4,000 are awarded to students who complete 10- to 12-week research projects. Oxbow Animal Health ScholarshipsOxbow Animal Health offers two $500 scholarships for veterinary technicians with an interest in small animal and exotic animal medicine.A $1,000 scholarship is available to veterinary students with an interest in exotic animal medicine.Applications must be postmarked by March 1 and recipients are announced May 1. Race for Education AAEP ScholarshipsThe Race for Education (in partnership with the American Association of Equine Practitioners) offers the Winners Circle scholarship program for third-year veterinary students with an interest in equine veterinary medicine.The awards range from $1,500 to $5,000 for fourth-year veterinary costs.Students must apply directly to their local SCAAEP (Student Chapter of the American Association of Equine Practitioners).One scholarship will be awarded in each of the 36 SCAAEP jurisdictions. Simmons Educational Fund Business Aptitude AwardThe SEF awards a $3,000 scholarship to a third-year veterinary student from each U.S. veterinary school.Students must submit an essay related to the business concerns of private practice.One winner, judged to have the top essay overall, also receives a $15,000 award and a free trip to attend the North American Veterinary Conference. U.S. Army Veterinary Corps Health Professions Scholarship ProgramThe U.S. Army HPSP offers full-tuition schol arships and monthly stipends for veterinary students who commit to three years of active duty.Applicants must be full-time veterinary students (and maintain this full-time status), hold United States citizenship, attend an accredited U.S. veterinary college, and meet all eligibility requirements to become a commissioned officer in the U.S. Army Reserve. Veterinary Scholarship Trust of New EnglandVSTONE distributes a variety of scholarships and awards to residents of New England that are studying veterinary medicine.The trust has funded more than 500 students since its inception in 1958.Third- and fourth-year veterinary students may apply for $5,000 scholarships through the program.One winner will be selected from each of the six New England states.Applications are due December 1.

The science of jokes for kids Children laugh at the unexpected

The science of jokes for kids Children laugh at the unexpectedThe science of jokes for kids Children laugh at the unexpectedUnlike sarcasm or irony,jokes for kidsarent funny because of subtlety. Thankfully, the quality of laughter is largely unrelated to the sophistication of the joke teller. For children, humblepotty humorhas no less brain-boosting worth thana clever pun. As long as the end result is laughter, kids will reap the benefits. But what about parents who are worried they cant tell jokes at all? Happily, there are professionals who know exactly where a kids funny bone is located and can help parents get the laugh every time.Neuroscientist Robert Provine, author ofLaughter A Scientific Investigationhas made a career of studying how and why people laugh. In his research, he found some important neurological factors to laughter that might help parents trying to get a kid to laugh. First off, laughter isnt necessarily about whats funny. Also, it occurs autonomously and without effort. And finally, its a behavior deeply rooted in relationships, which is also why its contagious. Often laughter itself is all thats needed to elicit laughter.Laughter is the sound of play - physical and cognitive, explains Provine. And can be encuraged by engaging in more play. But calling laughter the the sound of play isnt just a metaphor. It is the literal evolutionary origin of laughter. The panting of our playful ancestors became the laughter of modern humans. No jokes were necessary.Also, since laughter is highly social, occurring 30-times more often in social than solitary settings, Provine says. For more laughter in your kids life, they must be in the presence of others.How to make a kid laugh every timeLaugh FirstLaughter is contagious. If your laughing your kid might just start laughing along with you.The Jokes on YouKids love laughing at adults. Its empowering and surprising. Make yourself the butt of the joke and laughter will follow.Add a TwistThe best jokes have an unexpected twist, lean into the surprise.Add PoopPotty humor never fails. Just be prepared for the repercussions.Repeat YourselfIf a kid found a joke funny once, theyll find it funny again, and long after youve tired of telling it.No one knows the reality of social kid laughter better than entertainers. After all, Its their job to make kids laugh. Jack Bedell-Pearce is a father of two and a professional magician and member of the prestigious Magic Circle. He notes that one of the best ways to make a child laugh is to offer the unexpected, particularly if its at the expense of an adult. Balloons popping, puppets misbehaving, props spontaneously breaking and things generally going missing are hilarious to kids, he explains.Bedell-Pearce also notes that kids find it funny to have more information than adults. Kids are rarely in the punkt of having more information than adults, so when the roles are reversed not only is it funny, its also empowering.His experience is very much in li ne with research about what makes jokes funny. Consider the work of psychologist Richard Wiseman who spent a year looking for the funniest joke in the world through his LaughLab project. Based on his research, Wiseman found that while a persons taste plays a small factor in whether or not someone finds a joke funny, the most hilarious jokes share a few distinct qualities. According to his final analysis, Wiseman found the best jokes sometimes make us feel superior to others, reduce the emotional impact of anxiety-provoking situations, or surprise us because of some kind of incongruity.A kid-friendly joke from Belgium is exemplary in those factors Why do ducks have webbed feet? To stamp out fires. Why do elephants have flat feet? To stamp out burning ducks.The factors of a funny joke may also explainwhat Licensed Marriage and Family Therapist Katie Ziskindone considers one of the most hilarious subjects a parent can address with a kid. Children laugh at jokes that have to do with poo p, she says. Children are fascinated with their bodies and even adolescent will laugh at poop emojis and poop jokes.Why is that? For kids, poop jokes hit at least two of the three factors that make a joke funny. For one, they address the anxiety-provoking topic of pooping. Also, poop jokes offer an incongruous surprise in that its a private subject being talked about in a public way - with adults. Whats not to laugh about?Sure, scatological humor is gross and cheap, but again, the social benefit of laughter is not dependent on whether or not the joke will pass muster with people who listen to NPR. Laughing together directly improves family relationships, Ziskindone explains. Laughter can be used to help a child overcome a challenging situation and cheer them up. Laughing together increases bonding, trust, and attachment.In other words, its a very good thing. And its not hard to keep a good thing going, according toBedell-Pearce. Remember that a childs appetite for repetition is not like that of an adult, he says. Making a kid laugh is one distributionspolitik where variety may not particularly helpful. As long as adults dont mind repetition, they can get they laugh as often as theyre willing to repeat the joke.Which means that parents might want to get ready to tell their best poop joke over and over (and over) again. And guess what After you and your kid have been laughing at that poop joke for long enough, you might actually start to get it.This article first appeared on Fatherly.

Construction Consultant Lands Operations Manager Position

Construction Consultant Lands Operations Manager PositionConstruction Consultant Lands Operations Manager PositionConstruction Consultant Lands Operations Manager PositionCarla, thank you for an outstanding job on the resume. I had been applying to positions for over a year with no success. I am pleased to let you know that I was interviewed and selected for the position of Operations Manager of Construction we targeted with the new resume and titelseite letter in November 2013.Jobseeker Type Private SectorPrevious Job Title Construction ConsultantNew Job Title Operations Manager, ConstructionResult HiredWriter/Coach Carla WaskiewiczStrategy / Process The clients existing private sector resume did not do a good job of presenting his executive qualifications the depth and breadth of his facilities planning, construction project management and building operations management and maintenance experience or his impressive accomplishments and successful projects. The target announcement als o detailed a number of specific qualifications, which we clearly demonstrated in the resume and also highlighted in the cover letter.

Detailed Notes on Customer Service Experience Resume in Step by Step Order

Detailed Notes on Customer tafelgeschirr Experience Resume in Step by Step Order Since the developers are into both commercial and residential projects its possible to pick from and decide for you to receive the best price. When it might appear a good deal of things to select the greatest small small business server, with the correct research and aligning your thinking with your wants, you can arrive at the finest available choice. You devote a lot on absatzwirtschaft your organization online. No matter the sort of business youve got, you will benefit if people may find your company on Google. Customer Service Experience Resume - Dead or Alive? No customer relationship management means making a good deal of mistakes which, clearly, costs a small business. The usage can help to enhance the functioning of the team as it offers better collaboration. The customer wont ever have the ability to navigate the requirements, restrictions or resolution with the exact same wisdom and exp erience as you. With growth, the general handling and coordination can be quite tough. Many sales professionals will opt to send an email rather than picking up the telephone and calling their prospects. Eventually the customer must lower her or his voice to hear what youre saying. If youre a medical professional, you will need an answering support. An answering service is a huge back-up to have for the prior conditions. The Rise of Customer Service Experience Resume Reasaya the customer you will employ your expertise and experience to coordinate the most effective possible resolution, even in the event you should get the aid of different parties to achieve it. Its notlage effective to interrupt the customer while he or shes venting combustible sentiments. Even though it might seem that the customer doesnt care about what youve got to say in the beginning, dont forget that the customer approached you for resolution. So customers see a huge gap between their expectations f ixed by the corporations marketing efforts and the true service experience. Customer Service Experience Resume - What Is It? The software is likewise very outdated and unreliable. Possessing a server is likely to bring down the cost associated with the use of business software and world wide web access. A server service will supply you with a safe infrastructure thats going to avoid the data from all possible types of unauthorized access. In the event the software package demands any connection to the internet you will want to know the capabilities of your facility. Customer relationship management is a strong advertising tool, one which will be an important small business trend in 2019 as well. Lab and quality managers are made to wear several unique hats when choosing software for their company. Digital process automation is among the most stupendous alternatives to incorporate in saving a considerable quantity of time and energy. For that reason, its important to be su re the accuracy of e-commerce product data. It is essential that you decide which one you wish to use. By sheer numbers alone, your reviews are certain to increase as an outcome. Nobody likes to locate negative reviews about their company on Facebook or customer review sites, but unless youre perfect, it will most likely happen. Generally, people dont get into customer service simply to bully clients and make people miserable. Small small business owners might sometimes create the assumption that customers dont like to get communicated with online, states Hess. In tough economic times, they should have a laser-sharp focus on great customer service, doing everything they can to ensure their customers feel respected and loved. Email marketing is just one of the greatest methods to accomplish your customers. When it has to do with your company, you must be somewhat selective of what you share in social networking. Make it simple to do business with you. Customer Service Exp erience Resume Secrets You may not be employed to thinking of social media as a means to entice customers during the holidays, but nevertheless, it may be an effective ways to continue to keep your small business front of mind. Above all, it provides a terrific chance to deliver a better customer experience without needing to devote a good deal of money. In the current economy, you must do all you can to hang on to your clients and to encourage them to keep coming back to your company. To raise your odds of succeeding, you have to work continuously on your company. Reiterate Make sure you are addressing the technical, administrative and emotional facets of the customer concerns. It might be necessary to repeatedly acknowledge the customer emotion to defuse the situation and reassure the customer that youre attentive to the significance of the emotional distress and the technical matter. While its important to fix the technical issue, its also appropriate to acknowledge the ri sks that create the emotional reaction. Triage as soon as you have an opportunity to concentrate on technical and administrative problems, triage the main cause of the problems to establish what went wrong. Customer Service Experience Resume No Longer a Mystery To avert the tolling bells, its possible to no longer compete strictly on price of products and services alone. So, its vital that you are aware of how much youre prepared to spend so its possible to look for suppliers that may provide you with the best prices in the event you wish to purchase Tablekraft Australia. You need to find out how to sell the items or services that you have available though. Content marketing is the only weapon in your advertising arsenal that may help customers locate your business to start with, and establish the worth of your service or product at the exact same moment. The Little-Known Secrets to Customer Service Experience Resume All you have to do is to train your employees for a coupl e of hours and theyre all set. Providing very good support services to employees at work is paramount for success too. There are plenty of times where a case worker will receive the address wrong for a recipient of food stamps and thus they must devote weeks and possibly months receiving their addresses and on occasion the spelling of their names corrected in order that they can receive their cards. Perhaps no more than 10 years back the customer was always perfect. The Customer Service Experience Resume Stories Before you submit an application for the any Qantas position, make sure your resume satisfies the work description. To begin with, lets discuss a number of the things we should do, then touch on the things we shouldnt in order to make the most of the very best customer service experience. Theres no greater means to do that than through consistently amazing customer support. To inspect the delivery on your place, you can just go to our site and check availability by fi lling in the pin-code of your region. Customer Service Experience Resume at a Glance Content theft is quite a real threat for internet businesses and one which can be difficult to identify and prevent. Customers are the chief portion of any product based organization. The 30-Second Trick for Customer Service Experience Resume With a dependable small business server by your side, you receive a platform that is simple to grow with today and tomorrow. The website is created in such a manner that the customer finds it quite simple to search the desired product and get it ordered. Once on the site, the client can come across the desired batteries very easily. For a contact center to work properly, it has to have the very best call center phone system and tools.

Career Development Creates Engaged Employees #8212; but Only if They Know about It

Career Development Creates Engaged Employees 8212 but Only if They Know about It Ive written about this in the past, but a new eBook on employee engagement and retention by HR-tech company iCIMSproves this particularconversation isnt over the American workforce really wants career development and training opportunities.Typically, its one of the top things that candidates and employees care about, says Susan Vitale, chief marketing officer of iCIMS. While some folks assume that salary is the only thing that people care about, or a good relationship with management, career development is really one of the top workplace perks that appeals to candidates. As the eBook Increase Employee Engagement and Retention points out, 49 percent of employees prefer to work for organizations that emphasize supervision and nurture their career development. Offering development opportunities can lead to more product ive, engaged, and loyal employees.And yet, heres the problem while most employers believe they are offering development opportunities (e.g., 63 percent say they offer internal training programs see the eBook for more specific stats), 50 percent of employees report that their employers do leid offer sufficient career development training. Part of the reason for the dissonance between employer and employee feelings on this subject stems from employer anxieties, Vitale says. I think some employers might be nervous that an employee will go learn a new skill or technology and then jump ship and go somewhere else, because thats something else to add to their resume, she explains.But, she goes on, these anxieties are often unfounded In reality, a lot of time employees are far more loyal than employees give them credit for. Once they learn something on behalf of the company, on the company dime, they really do want to use that within their walls, assuming that they have a good relationship otherwise and are engaged. (Bonus point career development opportunities that teach employees these new skills and technologies are exactly the kind of things that keep employees engaged, so theres really no reason leid to offer development opportunities.)However, employer anxieties are not the major source of dissonance, Vitale says. Rather, the employer/employee divide on sufficient career development training largely stems from miscommunication. That is, a lot of companies do offer development opportunities but employees may not know exactly what they are or how to access them. I think that communication is probably at the core of this issue, Vitale says. Its either communication about whats available, or what people really want, or about really making sure that people realize what kind of development opportunities are at the core of what the company is expecting.Bridging the Communication GapOne thing employers have to do is make sure theyre on the same page as employees regard ing the types of career development available at the company. In some cases, employers might feel like theyre giving those opportunities in softer ways. Maybe its not formalized training, Vitale says. But maybe the employees are looking for development opportunities to get them on a management path, for example, and employers just arent doing that. Instead, theyre giving functional training.It is crucial that employers make clear what they mean when they say development opportunities e.g., formal conferences or informal training leadership pathways or functional skills. That being said, employers need to be careful that they are not simply dictating what counts as career development in their offices thats a good way to lose employeeswho can find the kinds of opportunities they want elsewhere.While making current offerings explicit, employers also need to listen to what their employees want. I think that employers are offering development opportunities, but sometimes theyre just no t keeping up with what employees view as development opportunities, Vitale says. They need to kind of peel back the layers a little bit and make sure that everybody understands what is described as development opportunities.The burden of creating and delivering development opportunities does not need to be entirely on employers shoulders. Oftentimes, organizations have line items for training opportunities, Vitale says. But maybe the managers or the directors of the departments arent proactively sharing that with the employees.If an employer does have development opportunities in the budget, they need to make sure employees are aware of this. This way, employees can find conferences, classes, and other desired opportunities outside the walls of the office. Certainly a manager should be on the hunt for those opportunities for employees, but I dont think a lot of employees realize that, they can serve something like that up to a manager and say This looks like a really good opportuni ty. Id love to go, because I think it will be useful for me, and Ill come back with X, Y, Z, Vitale says.Employers may allow these sorts of things, but their employees might not know that. So organizations need to be clear with employees about policies regarding external career development opportunities. If an employer does not currently a lot money for such training, it would be wise to start doing so that is, as long as the employer wants to retain great, engaged employees.The Power of Mentors in ParticularWhile all manner of career development opportunities exist, there is one that employees find especially desirable mentorship. Despite this, very few employees can lay claim to having a mentor. Weve seen that about half of employees think that mentors will help them develop, but only about 17 percent report having a mentor today, Vitale explains.Vitale says that mentors are so important to many employees because they can offer valuable, frank insights based on personal and profe ssional experiences. Mentors can offer candid feedback about not just the employee, but the employees career plans, whats happening at the company, etc, she says. I think its somewhat desired because, often times, you might go home after a rough day and complain to your significant other, or a roommate, or parent, or whomever, but they cant really dial in on how to address the problem in the same way that somebody whose been there, done that can. Being able to have not just someone to vent to, but someone who can give really critical feedback things that really are constructive for and individuals growth is really important.Many a top executive and business expert would concur with Vitales beliefs about the power and importance of the mentor. As Warren Bennis, founding chairman of the Leadership Institute at the University of Southern California, told Fast Company in 2003 My mentorpulled qualities from me that I didnt know were present. He not only recognized my potential, but he also gave me confidence. And he made it clear to people that I was a guy to watch. (The whole article is worth a read, with leaders from a variety of fields weighing in on their experiences with mentors.)Some companies help employees find mentors by pairing newcomers with seasoned vetsthrough a formal program. However, companies lacking such a program can still help by encouraging managers to act in mentor-esque ways. This is especially helpful for new hires. An employee can have a better new-hire experience, from an onboarding perspective, if their manager is not just the process king, but instead is somebody who helps you develop, who understands what your challenges are, and really is seen as a bit more of a mentor, Vitale explains.While managers can certainly help employees grow and develop, Vitale points out that they cant exactly fulfill all of the functions of mentors. Sometimes, a competitive office setup, where promotions are limited,can prevent managers and employees from having mentor/mentee relationships. Even lacking such a competitive structure, mentors and managers still play very different roles. You want to have a separate relationship with your mentor than you have with your manager, Vitale says. The mentor should be able to tell it like it is, how it is, maybe even tell you when they think your manager is doing something wrong or maybe could do something better, and your manager could certainly have clouded judgment around that.A mentor needs to be able to be a little more transparent than a manager is allowed to be by most companies standards. To get a truly authentic mentoring experience, I personally think that a non-manager might be the right person for that, Vitale says.This, however, does not mean that employers should not encourage mentor-esque relationships between employees and managers. The manager-as-mentor may not be able to do everything a mentor can, but they can still be valuable assets to employees. A lot of folks assume that you can only have one mentor, and theres absolutely nothing wrong with having more than one, Vitale says. Sometimes you have an internal mentor who helps you figure out and navigate the bureaucracies or the politics of an organization and helps ensure that you get properly onboarded, understand the culture, and understand the nuances within a particular organization.Other times, an employee may need to look to an external mentor The reality is, employees dont stay within one company forever, Vitale says. More often than not, they jump around every couple of years, so to have one sort of constant external mentor outside of your personal manager for ongoing development, somebody who can give you a bit of outside perspective, I think is tremendously helpful.Again, as important as mentors are, some companies do not have formal mentorship programs. For employees looking to find non-manager mentors, Vitale suggests initiating a relationship with a potential mentor. The challenge, I th ink, is that employees expect mentors to go up to them and suggest being their mentor, Vitale says. In reality, a lot of that falls on the individual, to go out, find a mentor more importantly, make sure that theyre not wasting the mentors time. Asking a mentor to lunch, an then just saying What kind of advice do you have for me? is really not productive. Instead, asking very specific questions about somebodys previous experience, or about the challenges the individual faces, can go a long way.

Tips About Dealing with Problems When There Is No HR

Tips About Dealing with Problems When There Is No HRTips About Dealing with Problems When There Is No HRHow can employees deal with issues and problems when there is no Human Resources staff to confide in and seek help or assistance in addressing common problems. Is it even legal for a retail store leid to have an HR department? These questions were asked by a reader and, as often is the case, you may seek these answers, too. Problems With Not Providing HR in an Organization Its certainly possible and more common than it should be for companies of any sort to reach 50 employees withno dedicated HR partie. And, unfortunately, many companies that do begin to have HR at about that stage, do so by saying, Hey, Jane, youre now in charge of HR. Jane became in charge of HR usually because she was already performing some HR functions such as paying employees, often from the finance department. Jane has no real training in HR, but she says, What the heck, this is easy enough. Hiring, firi ng. Got it. HR does far more than that, but without an experienced rolle on board, its tough to know what you need to do. Only an experienced HR person understands and can accomplish the full breadth of the job. For instance, several laws kick in when you employ 50 people, like theFamily Medical Leave Act (FMLA). Once you have 50 employees within a 50 miles radius, youre subject to those laws, even if no one knows what they are or how to administer them. Of course, you, as an employee, cant make your baboes see the value in a dedicated HR manager, but just because there isnt one, doesnt mean that the functions arent done. For instance, just because you have no HR manager doesnt mean that if you have a baby or get cancer, you arent entitled to take up to 12 weeks off for recovery. If your coworker is sexually harassing you, the company is still obligated to stop the harassment, even without an HR manager to conduct the investigation. In other words, not having an HR manager is a pain in the neck for the management team, but it shouldnt be for the employees. It doesnt always work correctly (and, that is why you should think about dedicated HR before you reach 50 employees), which can leave the employees feeling they have nowhere to turn. What to Do if You Have No HR Manager Heres what you can do in this situation. Remember that HR is never the boss. While its nice to have an HR manager, they arent the saviors for bad management. A good HR manager will listen to employees, investigate problems, and ensure proper application of all relevant laws. But, an HR manager only has as much power as her boss gives her. So, if an HR manager says to the boss, The scheduling is unfair and a violation of federal law because men are given the best shifts, and the boss says, Well, I dont care, theres nothing she can do about it other than report it to the proper federal or state agency. You can do this as well. You can report problems to your boss. In many companies, even wi th HR departments, thefirst step for any problem is the direct supervisor and then the bosss boss. In your case, since there is no HR department at all, you must use this reporting technique. If your direct supervisor is the problem, you can report the issue to her boss, all the way up to the president of the company. If the company president wont address the problem, remember, he wouldnt do it if an HR manager existed either. Educate yourself. While HR managers are really there to protect the business, good ones know that a business is most successful when the employees are treated well. Without that help, you can feel alone. Its possible to educate yourself on your rights. Start with the HR content on TheBalanceCareers.com. Another source that is highly recommended is employment attorney, Donna Ballmans book, Stand Up For Yourself Without Getting Fired Resolve Workplace Crises Before You Quit, Get Axed or Sue the Bastards. Ballmans book should be on every employees bookshelf, but especially on yours, since you have no HR department. Ask management who the dedicated HR person is. While there isnt an HR manager, somebody has to do those tasks. Somebody has to make job offers and determine salaries. Someone has to fill out the leave of absence paperwork. Somebody has to make the decision on company health insurance. That person should be the most knowledgeable about what is going on, even if she isnt well versed in what an HR manager should do. Go ahead and speak to that person about your concerns and questions. You may find that their experience can help you. Hopefully, the management at your company will realize that whatever money they save by not paying for an HR manager, they are losing in not having a skilled person running the people side of things. Just one lawsuit can cripple a small business, possibly forever- far more than paying a professional to handle the HR tasks. - - - - - - - - - - - - Suzanne Lucas is a freelance journalist specializing in Hu man Resources. Suzannes work has been featured on notes publications including Forbes, CBS, Business Insider and Yahoo.

Engineers Without Borders The Rwanda Project

Engineers Without Borders The Rwanda Project Engineers Without Borders The Rwanda Project Keir Hart, an ASME student member, vividly remembers that night when he stepped off the plane into the darkness of Rwanda. Six months of planning as a participant in Colorado University s Engineering for Developing Communities had brought him and his group to the village of Muramba to examine a failed water system.Harts group was working with Engineers without Borders-USA, the national non-profit organization founded three years ago by CU civil engineering professor Bernard Amadei.Hart, a mechanical engineering student at CU, joined project coordinator Evan Thomas, Laura Richards and Amadei on this project, to work on a deteriorating water system that supplied a few thousand people.Genocides Lasting EffectsThe village, still plagued by the aftereffects of a decade-old genocide, suffers from widespread starvation and disease. Poor water conditions cause frequent illness among residents. Inadequat e soil conditions and a severe drought have made barren farm fields a devastating blow to the agriculture-dependent village.Women and children would spend hours everyday carrying water from broken fixtures, Hart said. Unfortunately, we could only install simple repairs. We were not equipped or funded well enough to fix the entire system, merely to analyze what was there.Help on the WayThe group ended up installing three solar-powered lighting systems, a drip-irrigation system for farming, and handed out a few hundred soccer balls to kids. For engineers like Hart, the trip was about mora than just fixing a villages water and energy problems.I learned a lot about Rwanda, engineering, and especially myselfas all good traveling tends to do, but I think that the most important memory I took away was the look on the peoples faces we were helping, Hart said. I earned a renewed faith in what I was doing. With regular classes you look at books and your equations and hope for a right answer. When you are involved in a team like EWB-Rwanda, you still hope that you are correct, but you get to see the consequences.He said the best experience of all was seeing the faces of the kids light up. I will never forget my experiences there and I sincerely hope that I get to go back, he said.EWBUSA projects involve the design and construction of water, wastewater, sanitation, energy, and shelter systems. These projects are initiated by, and completed with, contributions from the host community, which is trained to operate the systems without external assistance. The projects are conducted by groups of students under the supervision of faculty and professional engineers from partnering engineering firmsThe CU-Boulder Outreach Committee, the Engineering Excellence Fund in the College of Engineering and Applied Science, along with private donations, sponsored the Rwanda project.For more information on EWB, and how you can participate as an ASME member, go to asme.org/Communities/Studen ts/Undergrad/Engineers_Borders_2.cfm.The group ended up installing three solar-powered lighting systems, a drip-irrigation system for farming, and handed out a few hundred soccer balls to kids.

Technical Support Specialist Job Description

Technical sttze Specialist Job DescriptionTechnical Support Specialist Job DescriptionTechnical Support Specialist Job DescriptionThis technical support specialist sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.Technical Support Specialist Job ResponsibilitiesMaximizes computer system capabilities by studying technical applications making recommendations.Technical Support Specialist Job DutiesEvaluates system fhigkeit by testing compatibility of new programs with existing programs.Evaluates expansions or enhancements by studying work load and capacity of computer system.Achieves computer system objectives by gathering pertinent data identifying and evaluating options recommending a course of action.Confirms program objectives and specifications by testing new programs comparing programs with established st andards making modifications.Improves existing programs by reviewing objectives and specifications evaluating proposed changes recommending changes making modifications.Evaluates vendor-supplied software by studying user objectives testing software compatibility with existing hardware and programs.Places software into production by loading software into computer entering necessary commands.Places hardware into production by establishing connections entering necessary commands.Maximizes use of hardware and software by training users interpreting instructions answering questions.Maintains system capability by testing computer components.Prepares reference for users by writing operating instructions.Maintains historical records by documenting hardware and software changes and revisions.Maintains client confidence and protects operations by keeping information confidential.Maintains professional and technical knowledge by attending educational workshops reviewing professional publicatio ns establishing personal networks participating in professional societies.Contributes to team effort by accomplishing related results as needed.Technical Support Specialist Skills and QualificationsProblem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance TuningEmployers Post a job in minutes to reach candidates everywhere. Job Seekers Search Technical Support Specialist Jobs and apply on now. Find out more about compensationSalary Negotiation Avoid the Peanut Butter ApproachSalary Negotiation Tips for EmployersSalary Calculator